Creative thinking is the new legal advantage

Creative thinking is the new legal advantage

Legal work has long been seen as meticulous, process-driven and risk-averse. But as workloads grow, budgets tighten, and AI tools become mainstream, one trait is becoming surprisingly valuable in legal teams: creativity. Not in the sense of abstract art or wild brainstorming, but the ability to approach problems in new ways, adapt to change, and deliver smarter, faster solutions.

Recent research published in Elsevier journals highlights that creative thinking in law practice doesn鈥檛 just 鈥渉appen鈥 鈥 it鈥檚 nurtured by leadership style, workplace culture, and how empowered your people feel. And the findings are highly relevant to law firms and legal teams under pressure to do more with less.

 

1. Empowerment unlocks creativity

One study, published in , found that empowering leadership 鈥 where managers delegate authority, encourage autonomy, and trust their teams 鈥 is strongly linked to higher levels of employee creativity.

In a legal context, this might mean giving lawyers more freedom to propose process changes, try new legal tech, or rethink client service delivery. When people feel ownership over their work, they鈥檙e more likely to look for better ways to do it.

To strengthen relationships with other departments, Cheryl Gale, Head of Legal at children鈥檚 audio speaker, Yoto, emphasises the importance of being solution-focused.

"If you're known to be solution-focused, there should be very, very few times where you actually say no." 

Instead, the approach is often about finding alternative solutions or suggesting a 'not yet' scenario, hence where the creative element comes into play.

Gale explains that when a firm 'no' is necessary, it is respected because of the trust and rapport built over time.

Takeaway: Micromanagement stifles innovation. Legal leaders who empower their teams are more likely to uncover creative, cost-effective solutions.

 


2. Humour matters more than you think

Another surprising finding, published in , showed that leaders who use self-deprecating humour 鈥 making light of their own shortcomings or human moments 鈥 can significantly boost their team鈥檚 creative performance. It builds trust, breaks down hierarchy, and creates psychological safety, the research found.

In legal teams, where status and seniority often shape communication, a more approachable leadership style can help junior team members speak up, share bold ideas, or suggest improvements.

Moira Slape, the Chief People Officer at Travers Smith, says generational shifts have driven changes in what younger professionals are seeking from their employer.

"The attractiveness of becoming a partner has lessened. The mindset has shifted in the last five years during and after the pandemic. Their 'psychological contract' with their employer can differ when it comes to the investment of time they are prepared to commit to building their career."

Takeaway: Humility and humour from the top create a safe space for innovation 鈥 even in high-stakes environments like law.

 


3. A supportive culture fuels innovation

A third study, in the , reinforced the link between organisational support and employee innovation. When people believe their employer values creativity and is open to change, they鈥檙e more likely to suggest new approaches 鈥 whether it鈥檚 automating contracts, rethinking billing models, or restructuring workflows.

For legal teams, this means making innovation a visible and rewarded priority. Leaders who publicly back experimentation, fund pilot projects, and support tech adoption send a clear message: creativity is encouraged here.

Laura Hodgson, Generative AI Lead at Linklaters, says: "There needs to be a mind shift to recognise that law firms have more to offer than the knowledge in each lawyer鈥檚 head."

Takeaway: Legal teams thrive creatively when the environment supports experimentation 鈥 not just perfection.

 

 

What this means for law firm and in-house leaders

Creativity in legal work isn鈥檛 about reinventing the law. It鈥檚 about finding better, smarter ways to deliver value 鈥 for clients, business partners, and the team itself.

These studies show that the most successful ways to drive change aren鈥檛 technological 鈥 they鈥檙e cultural. Leaders who trust their people, flatten hierarchies, and model openness are the ones most likely to build teams that innovate and adapt.

In a legal world facing constant change, that might just be the most strategic advantage of all.


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About the author:
Dylan covers the latest trends impacting the practice of the law. Follow him for interviews with leading firms, tips to refine your talent strategy, or anything technology and innovation.